Find Jobs
Find Jobs Near You – Available Work in Your Location
Lumber Service Representative - Fresno, CA
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on California data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Company Summary
Are you a driven professional looking to grow your career and income in a booming industry? We're looking for a highly motivated Lumber Service Rep to join our growing team. If you know how to build strong relationships, drive sales, and thrive in a fast-paced environment—this is your chance to take control of your career.
Pacific Supply is a distributor of building products with over 50 locations throughout the Western United States and has been serving the needs of the construction industry and the communities since 1953. We are looking for entry level candidates for our Service Representative position. Previous experience in the lumber industry is preferred but not required.
Essential Duties and Responsibilities
Under the direction of the Branch Manager, candidates will be responsible for assisting customers with order related transactions and inquiries. Essential duties and responsibilities include but are not limited to the following: Build and maintain strong relationships with contractors, builders, and other key accounts Represent a wide range of in-demand building products and value-added services Provide top-tier customer service and follow through on orders and account needs Partner with branch operations to ensure customer satisfaction and smooth fulfillment Input orders accurately into the computer system and operate the cash register to finalize transactions Job Requirements Minimum of 6 months experience in a customer service position Excellent telephone etiquette Excellent customer service skills Excellent verbal and written communication skills Ability to manage your time, pipeline, and follow-ups independently Valid driver's license and clean driving record Candidates with lumber, construction supply, truss, millwork, or building materials experience are strongly encouraged to apply.
Benefits Medical, dental, and vision insurance
401(k) with company match and profit sharing
Flexible spending accounts
Paid vacation and sick time
Employee wellness programs Join Our TeamAt Pacific Supply, we believe in building more than just structures—we build careers. If you're ready to join a dynamic team and contribute to a legacy of excellence, we want to hear from you!
We are an equal opportunity employer and promote a drug free workplace.
Compensation Data
$17.00 - $23.00/hour
Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Employee Stock Options (ESOs)