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Glendora Pet Care Center

Experienced Client Service Representative

Pay: $16.90–$22/hr

Posted: 3 weeks ago

Location: Glendora, CA (Onsite)

Last Updated: 3 weeks ago

Hours: Part-Time

Expires: 9/22/2026

Career Insights for Client Service Representative / Associate

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Based on California data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$50,135 / year median in California

-6% projected decline

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Job Description

Experienced Client Service Representative Glendora Pet Care Center - 2.0 Glendora, CA Job Details Part-time $16.90 - $22.00 an hour 4 hours ago Benefits 401(k) Paid time off 401(k) matching Employee discount Qualifications Teamwork Animal hospital experience High school diploma or GED Attention to detail Client services

Full Job Description Location:

Glendora Pet Care Center Job Type:

Part-Time Hospital Hours:

Monday-Friday, 8:00 AM to 6:00 PM; Saturday, 9:00 AM to 2:00 PM Glendora Pet Care Center is seeking an experienced Client Service Representative (CSR) to join our team. We are looking for a friendly, dependable, and organized individual who is confident working with clients, managing a busy front desk, and supporting the flow of a fast-paced veterinary hospital. What You'll Do Greet clients and provide friendly, professional customer service Answer phones, schedule appointments, and manage appointment flow Accurately enter and update client and patient information Assist with client communication, check-in/check-out, and exam room flow Process payments and accurately handle transactions Prepare prescription and medication refill requests Communicate preventative care recommendations and hospital services Coordinate with the veterinary team to ensure efficient patient flow Maintain a clean, organized, and welcoming reception area Assist with other front desk and hospital duties as needed What We're Looking For Strong customer service and communication skills Comfortable handling a high volume of phone calls and appointments Familiarity with veterinary terminology and practice management software Ability to multitask, stay organized, and work efficiently in a fast-paced environment Professional, compassionate, and team-oriented Strong attention to detail and ability to problem-solve Comfortable working with both clients and pets Qualifications High school diploma or GED required Previous veterinary hospital/client service experience required Compensation range reflects varying experience and skill levels. Starting pay will be determined based on relevant veterinary experience, technical skills, and overall qualifications. Visit us for more information at: https://glendorapetcarecenter.com

Job Type:

Part-time Pay:

$16.90 - $22.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off

Work Location:

In person