Customer Service Representative JIT Transportation Hayward, CA Job Details Full-time $40,000

• $45,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Customer communication Microsoft Outlook Customer service Analysis skills Transportation management systems Data entry Full Job Description Are you looking for an exciting opportunity to join a dynamic team in the transportation industry?

JIT Transportation is seeking a motivated and customer-oriented individual to fill the role of Dispatch/Customer Service Representative. As a crucial member of our team, you will play a pivotal role in coordinating and managing the schedules of our truck drivers to ensure timely pickups and deliveries of products and goods.

• Responsibilities:

• Coordinate and manage the schedules of truck drivers for efficient product pickups and deliveries.
• Respond to customer inquiries and service requests promptly and professionally.
• Utilize company programs to create trip manifests and manage drivers' paperwork.
• Maintain records of customer interactions, process accounts, and file relevant documents.
• Follow communication procedures, guidelines, and policies to ensure effective service delivery.
• Engage with customers, addressing any inquiries they may have and providing exceptional support.
• Perform general office duties, including answering phones, filing paperwork, and data entry.

• Qualifications:

• High school diploma or equivalent.
• 0-3 years of experience in a related field or area.
• Familiarity with commonly used concepts, practices, and procedures in the transportation industry.
• Ability to work under immediate supervision and follow pre-established guidelines.
• Customer-focused attitude with the ability to adapt and respond to various types of personalities.

• Working Hours:

• Monday through Friday

• Job Benefits:

• Competitive salary
• Opportunities for growth and advancement within the company
• Friendly and supportive work environment If you are a self-driven individual with a passion for providing excellent customer service and have a keen eye for detail in coordinating trucking operations, we encourage you to apply for this position.
• To apply, please submit your updated resume and a cover letter detailing your relevant experience and customer service skills. We look forward to reviewing your application.

• Note:

  This job posting is current as of the date above, and JIT Transportation may have filled the position by the time you read this. Please check the company's careers page or job listings on Indeed for the most up-to-date job opportunities.

Job Type:

Full-time Pay:

$40,000.00

• $45,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person