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The Right Hire - Out of State
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on California data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$42,494 / year median in California
-9% projected decline
Job Description
Customer Service Representative The Right Hire - Out of State Hayward, CA Job Details Full-time $21 - $23 an hour 2 days ago Qualifications Computer operation Microsoft Outlook Phone communication Spreadsheets Administrative experience Customer support Multi-line phone systems Clerical experience Office management Technical Proficiency Office phone management Quality data entry Customer data entry Full Job Description Job Overview We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this vital role, you will be the first point of contact for our clients and visitors, providing exceptional support and ensuring smooth daily operations. Your positive attitude, excellent communication skills, and technical proficiency will help foster strong relationships with customers and streamline office functions. This paid position offers an exciting opportunity to develop your administrative and customer service skills in a fast-paced environment. Responsibilities Greet visitors and clients warmly, maintaining professional phone etiquette on multi-line phone systems Manage incoming calls, direct inquiries efficiently, and provide accurate information to customers Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and Word processing tools Maintain organized filing systems, manage calendars, and coordinate appointments or meetings for staff and clients Support office management tasks including filing, document preparation, and general clerical duties Assist with client communication via email or phone, ensuring timely follow-up and excellent customer support Utilize computer skills to update records, prepare reports, and manage client information securely Requirements Proven experience in office management or administrative roles with strong clerical skills Excellent organizational skills with the ability to multitask efficiently in a busy environment Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry Strong computer literacy including technical proficiency with productivity software and data management tools Exceptional phone communication skills with a focus on professionalism and courtesy Bilingual ability is a plus to serve diverse client needs effectively Demonstrated ability to handle front desk responsibilities with confidence and poise Join us as a Customer Service Representative where your enthusiasm makes a difference! Enjoy the opportunity to grow your administrative expertise while delivering outstanding support that keeps our operations running smoothly. We value proactive individuals who thrive on organization, communication, and providing top-tier service. This paid role is perfect for those eager to develop their career in customer support and office management within a vibrant team environment.