Customer Service Clerk -Part Time

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your

PROMISES

? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer service duties in the service center, as well as support to other members of Old Dominion in a fast-paced high call volume environment.

Responsibilities:

Answer phones and respond to emails in a courteous and timely manner Perform general customer service by giving rate quotes, sales bids, status of shipments, helping customer correctly fill out a Bill of Lading and label freight, etc. Respond to customer issues and questions in a timely manner Provide Service 2.OD to internal and external customers As needed, may assist with general office duties such as mailing, filing and copying Scan documents such as Bill of Ladings, Delivery Receipts, permits and other documents into the computer system

Qualifications:

High School diploma or equivalent preferred 1 year of customer service experience, preferably in the transportation industry Strong attention to detail Excellent written and verbal communication skills Proficiency with Microsoft Office AS400 experience preferred Ability to handle multiple request and priorities in as fast-paced environment Demonstrated aptitude for quickly learning new systems and processes

Compensation Range:

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, skill level, and state/local wage requirements. ($20-$25.95) Old Dominion conducts a review of an Applicant's or Employee's criminal history in connection with a conditional offer of employment. Old Dominion reasonably believes that an Applicant's or Employee's criminal history may have a direct, adverse, and negative relationship with respect to the following material job duties of this specific position: Responsible for security and protection of high value freight, Responsible for sensitive information, both personal and business, Demonstrate professional customer service to fellow employees and customers, while also adhering to our harassment prevention guidelines. Therefore, an Applicant's or Employee's criminal history will potentially result in the withdrawal of a conditional offer of employment. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act (FCA), the Los Angeles City Fair Chance Initiative for Hiring Ordinance (FCIHO) and the Los Angeles County Fair Chance Ordinance (FCO) as applicable.

Working Days:

Monday,Tuesday,Wednesday,Thursday,Friday, Working Shift:

AM Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting. Join the OD Family Today! As a Full Time member of our Family, you and your family are eligible to receive: Great Health Benefits including a Zero premium medical plan for employee only coverage Vision & Dental Short Term & Long Term Disability Flex Spending Accounts 401k Retirement plan with company match and additional company annual discretionary match opportunity Life Insurance Wellness Program 15 Days Paid Time Off (includes vacation and state Sick Leave) 9 Paid Holidays including a birthday holiday Tuition Reimbursement for Drivers and Technicians Training and growth opportunities to build a career We prioritize our OD family of employees Ability to advance through our promote from within philosophy National Career Opportunities Available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). California Employee and Job Applicant Privacy Notice/Policy If you have questions regarding this posting or require assistance with the application process, please click here for contact information.