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GLOBAL PROCESSING SYSTEMS

Customer Service Representative

Entry-Level JobVerifiedNo experience needed
Pay: $22/hr
Posted: 2 weeks ago
Location: La Verne, CA (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/27/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Customer Service Representative
GLOBAL PROCESSING SYSTEMS
  • 3.
4 La Verne, CA Job Details Full-time From $22 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) On-the-job training Vision insurance Qualifications Foreign language proficiency Email customer support Multilingual Managing clients in a customer support role Client interaction via phone calls Full Job Description $22/HR
CUSTOMER SERVICE
  • NO REMOTE!
Benefit Options:
  • Medical
  • Dental
  • Vision
  • Life
  • 401k Overview We are seeking a dedicated and enthusiastic Customer Service Representative to add to our team.
In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle inquiries will be crucial in ensuring customer satisfaction and loyalty. The ideal candidate will possess strong problem-solving skills and a passion for helping others.
NO REMOTE WORK!
Responsibilities Respond promptly to customer inquiries via phone, email, ensuring a high level of service. Provide information about products and services, assisting customers in making informed decisions. Conduct outbound calls to follow up on customer inquiries or promote services. Analyze customer needs and provide tailored solutions to enhance their experience. Maintain accurate records of customer interactions in the call center database. Uphold company policies and procedures while delivering exceptional client services. Demonstrate excellent phone etiquette and professionalism in all communications. Must be reliable for work M-F in our office and punctual Experience Previous experience in a customer service role is preferred, particularly in a call center environment. Proficiency in English is required; multilingual candidates are highly desirable.
PLEASE INCLUDE
that in your resume Ability to upsell products or services when appropriate. Exceptional interpersonal skills with the ability to build rapport with clients quickly. Experience with cash handling and financial transactions is a plus. Ability to analyze situations effectively and provide appropriate solutions. Join us as we strive to deliver outstanding service while fostering a positive work environment!
RESUME TO
  • Please note on your resume: Your computer skills and/or if you are bilingual (language?
)
Job Type:
Full-time Pay:
From $22.00 per hour
Benefits:
Dental insurance Health insurance On-the-job training Vision insurance
Shift:
8 hour shift
Work Location:
In person