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All For One Group, Inc.

Entry Level Customer Representative

Career Insights for Client Service Representative / Associate

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Based on California data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$50,135 / year median in California

-6% projected decline

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Job Description

All For One Group, Inc., a top-tier customer support and development firm, is looking for an Entry Level Customer Representative to represent AT&T Fiber. As an Entry Level Customer Representative, you'll assist customers by answering questions about AT&T Fiber services, explaining available internet options, and helping them choose solutions that fit their household's needs, from smooth streaming to reliable connectivity across multiple devices. As an Entry Level Customer Representative , you'll begin training that blends product knowledge with customer support skills, preparing you to answer customer questions about AT&T Fiber's speed, reliability, and internet solutions. Responsibilities of the Entry Level Customer Representative Deliver exceptional customer service by helping customers understand how AT&T Fiber supports their everyday internet needs Initiate personable conversations that uncover customer challenges, shaping enrollment recommendations that feel tailored and authentic. Guide customers through enrollment steps with precision, ensuring accuracy and professionalism in every customer interaction. Uphold AT&T Fiber's reputation by delivering trustworthy, customer‑focused experiences. Qualifications of the Entry Level Customer Representative A high school diploma or equivalent is preferred. Experience in customer support or customer experience is a plus, but not mandatory. Dependable in balancing multiple customer inquiries with accuracy and care. Team‑oriented spirit that supports collective team achievements.
Pay:
$52,000.00 - $60,000.00 per year
Benefits:
Professional development assistance
Work Location:
In person