Overview We are a very busy independent automotive repair shop and we are seeking a dedicated and enthusiastic Customer Service Representative to join our team. Your job would entail office duties such as talking to customers and receiving vehicles for repair, writing estimates and invoices, ordering parts and maintaining inventory, keeping office clean & maintained and also some light shop duties. No experience necessary some customer service experience would help. An outgoing personality would be a big plus. Honesty and dependability are absolutely required. Responsibilities Respond promptly to customer inquiries via phone, email, ensuring a high level of customer support. Maintain accurate records of customer interactions and transactions in our computerized system. Handle cash and credit card transactions efficiently and accurately when required. Collaborate with team members to resolve complex issues and improve service delivery. Uphold company policies and procedures while providing exceptional client services. Demonstrate effective phone etiquette to create a welcoming environment for customers. Identify opportunities for upselling or cross-selling products during customer interactions. Qualifications Previous experience in customer service is preferred. Strong sales skills with the ability to engage customers effectively. Excellent verbal and written communication skills in English. Proficient in using computers and various software applications for data entry and record keeping. Ability to handle cash and credit card transactions with accuracy and attention to detail. Strong problem-solving skills with a focus on delivering solutions that meet customer needs. A positive attitude, strong work ethic, and the ability to work well in a team-oriented environment. If you are passionate about providing outstanding customer service and want to be part of a supportive team, we encourage you to apply for this exciting opportunity!

Job Type:

Full-time Pay:

$1,000.00 - $1,250.00 per week

Benefits:

On-the-job training Paid time off Application Question(s): Must have a valid California drivers License Ability to

Relocate:

Laguna Niguel, CA 92677: Relocate before starting work (Required)

Work Location:

In person