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Lab Technician/Client Support
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Inspire Health Alliance
Lake Forest, CA (In Person)
$47,840 Salary, Full-Time
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Job Description
Lab Technician/Client Support Inspire Health Alliance - 3.7 Lake Forest, CA Job Details Part-time | Full-time $22 - $24 an hour 1 hour ago Qualifications Computer operation Teamwork Computer literacy High school diploma or GED Client services experience Order entry Full Job Description We are seeking a motivated, detail-oriented Lab Technician / Client Support specialist to join our team in Lake Forest. This role sits at the intersection of client support, laboratory operations, and regulatory compliance — making you a vital link in our clients' success. If you're looking to sharpen your professional skills, contribute directly to scientific R\&D, and grow your career in a collaborative environment, we'd love to hear from you. Duties Receive, review, and accession incoming specimens. Verify patient, specimen, collection, and order information for accuracy. Enter specimen and order information into laboratory systems. Label, organize, and route specimens according to lab procedures. Assist with sample pick-ups and coordination with couriers, clients, or collection sites. Communicate with clients regarding specimen pick-ups, missing information, routine questions, or documentation needs. Help resolve specimen, order, pickup, or documentation issues. Escalate complex specimen, testing, or client issues to the appropriate supervisor or laboratory personnel. Maintain accurate records of specimen receipt, accessioning, follow-up, and issue resolution. Keep accessioning, specimen processing, and lab support areas clean and organized. Assist with supplies, inventory, restocking, and general laboratory support tasks. Follow company procedures, safety guidelines, confidentiality requirements, and laboratory protocols. Perform other related laboratory support duties as assigned. Minimum Qualifications High school diploma or equivalent required. Preferred Qualifications Experience with specimen accessioning or specimen processing. Familiarity with laboratory workflow or medical terminology. Experience communicating with clients, couriers, collection sites, or healthcare partners. Experience using laboratory information systems, electronic records, or similar data entry platforms. Prior experience supporting sample pick-ups, specimen logistics, or client service functions. 1-2 years of experience in a laboratory, healthcare, specimen processing, client service, logistics, or related role preferred. Basic computer skills and accurate data entry ability. Strong attention to detail and organization. Good communication and follow-up skills. Ability to work independently and as part of a team. Reliable attendance and strong work ethic. Ability to work on-site in a fast-paced laboratory environment. Ability to follow written and verbal instructions, company procedures, and safety requirements.