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Associated Compressor & Equipment

Customer Service Inside Service Sales

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Job Description

Associated Compressor & Equipment, established in 1966, is celebrating over 50 years of continuous operation, and is looking for a motivated Inside Service Salesperson to join our team. As an Inside Service Salesperson, you will have the opportunity to build and maintain relationships with our core customer base, analyze their needs, and provide tailored Preventative Maintenance solutions. The Inside Service Salesperson is responsible for developing a long-term relationship with the core customer base to keep services current and customer satisfaction at its best.
Job Responsibilities:
Build and maintain relationships with the customer base through excellent customer service, responsiveness, and communication. Support the Service Manager by drafting professional proposals and delivering them to the customers with pleasant, well written email communications. Maintain an accurate and current quote log. Follow-up with customers on a regular basis and work to understand all the variables that go into their choice of service providers. Assist in the resolution of disputes as needed, always working towards a fair resolution for both the company and the Customer. Work directly with Outside Sales to determine the proper system settings for new accounts. Participate in collections efforts as needed for customers that become delinquent, always with the mindset of maintaining a mutually beneficial relationship.
Education & Experience:
High School diploma or equivalent required. Three to five years of customer service or related industry experience preferred.
Knowledge & Skills:
Must have exceptional and prompt communication skills, both written and verbal. Ability to multi-task effectively. Strong computer skills. Don't miss out on this exciting opportunity to join the team at Associated Compressor & Equipment! and take the next step in your career.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
8 hour shift Day shift
Job Type:
Full-time Pay:
$28.00 - $32.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance