Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Mountain Cascade, Inc

Heavy Equipment Parts & Service Advisor

Career Insights for Automotive Customer Service Representative

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on California data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$60,768 / year median in California

+8% projected growth

Explore Career

Job Description

About Mountain Cascade:
Founded in 1975 and headquartered in Livermore, California, Mountain Cascade, Inc. has grown from a single-contractor operation into one of the most respected and innovative general engineering firms in Nevada and Texas. With over a century of combined management experience, we specialize in tackling the most complex and challenging infrastructure projects, underground pipelines, pump stations, water and wastewater treatment plants, site utilities, and heavy civil works, that many contractors prefer to avoid. By blending deep technical expertise with creative problem-solving, unwavering safety standards, and a relentless commitment to quality, we deliver reliable, forward-thinking solutions that set the industry standard for excellence. About the Role The Heavy Equipment Parts & Service Advisor supports the Equipment Superintendent in the day-to-day operation of the equipment department by coordinating preventive maintenance, managing parts procurement and inventory, overseeing shop and yard operations, and ensuring equipment remains safe, compliant, and available for field operations. This position serves as a primary liaison between vendors, mechanics, and field personnel while helping supervise shop employees and maintaining accurate equipment records. The ideal candidate is organized, self-motivated, mechanically inclined, and capable of balancing multiple priorities in a fast-paced construction environment. Essential Duties and Responsibilities
  • Order parts, shop supplies, and equipment materials from approved vendors.
  • Coordinate preventive maintenance and repair schedules for company equipment.
  • Maintain equipment service records, work orders, and data entry.
  • Assist with inventory control and stock levels for parts and supplies.
  • Support the daily operation of the equipment yard and maintenance shop.
  • Communicate with mechanics, vendors, and field personnel regarding equipment needs and repairs.
  • Assist with California emissions reporting and equipment compliance requirements, including DOORS, PERP, and other applicable reporting programs.
  • Help oversee shop employees by assigning work, monitoring workflow, and promoting safe work practices.
  • Assist with equipment movement, deliveries, and other operational needs.
  • Perform other related duties as assigned.
  • Required Qualifications High school diploma or GED required.
Minimum 3 years of experience in heavy equipment parts, fleet maintenance, construction equipment, diesel repair, or a related field. Experience in heavy civil construction equipment and ordering heavy equipment or truck parts. Working knowledge of heavy construction equipment and fleet maintenance practices. Strong organizational and time management skills. Proficient with Microsoft Office and computer-based inventory or maintenance systems. Ability to communicate effectively with mechanics, vendors, supervisors, and field personnel. Valid driver's license with an acceptable driving record. Preferred Qualifications Knowledge of Caterpillar, John Deere, Komatsu, Kobelco, Wacker Neuson, Multiquip, Kenworth, Peterbilt, and similar manufacturers. Experience with California emissions reporting programs (DOORS, PERP, CARB reporting). Experience supervising or leading shop employees. Experience with fleet management or maintenance software. Knowledge, Skills & Abilities Strong mechanical aptitude. Excellent problem-solving and decision-making skills. Ability to prioritize multiple projects in a fast-paced environment. Strong attention to detail and recordkeeping. Ability to work independently with minimal supervision. Professional communication and customer service skills. Ability to adapt to changing operational priorities. Physical Requirements Frequently walk throughout the equipment yard and maintenance shop. Occasionally lift and carry up to 50 pounds. Ability to bend, kneel, climb, and work around heavy equipment. Ability to work indoors and outdoors in varying weather conditions. Ability to operate standard office equipment. Work Environment & Schedule This position is primarily based in the equipment yard and maintenance shop, with regular interaction in an office environment. The normal work schedule is Monday through Friday; however, the nature of the construction industry requires flexibility. Extended workdays, early mornings, evenings, and occasional weekends may be required during peak construction seasons, emergency equipment repairs, major mobilizations, project deadlines, or other operational demands.
Salary:
$75K - $95K Benefits Competitive salary, based on experience. Medical, dental, and vision insurance. 401(k) with company benefits. Profit sharing. Paid time off and company holidays. Additional company-sponsored benefits. Mountain Cascade is an Equal Opportunity Employer. We are committed to providing a workplace that values safety, teamwork, integrity, and continuous improvement. Link to our CA Employee Pricavy Notice https://www.mountaincascade.com/wp-content/uploads/2026/07/CALIFORNIA%20EMPLOYEE%20PRIVACY%20NOTICE%20V1%20071526.pdf
Pay:
$75,000.00 - $95,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance Vision insurance
Work Location:
In person