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Excel Personnel Services

Customer Service Specialist

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

We are currently looking for a long-term Customer Service Specialist for a company that works on a global market, in 50 different countries. If you want a job where you can take initiative and solve problems, submit your resume ASAP for the Customer Service Specialist position because this position will not last long! The Customer Service Specialist position is with a very well-established company on the Central Coast of California - Lompoc, CA - a town surrounded by mountainous landscapes and known for its local wineries. This is a full-time position with flexible 8 hour days Monday through Friday with a rate of pay ranging from $21-24 an hour DOE. This position is open ended with potential for growth for the right candidate. If you are qualified and interested, submit your resume today! •If chosen for the position, it requires a federal drug test•
Duties and Responsibilities:
Provide support to the customer service department Update dates for client deliveries in system Creating reports using Prism & Google Sheets Run SAP reports from system Data entry of client orders Update SAP system w/ various info Other clerical duties as assigned
Qualifications:
A college degree is preferred Previous Administrative/Office experience Experience with computer applications including but not limited to: Microsoft Office, Google Suite Prior SAP experience is a plus Great customer service and data entry skills Ability to work independently, with little to no instruction, as well as on a team Self-motivated Strong critical thinking and time management skills Ability to properly communicate through both oral and written correspondence We provide equal employment opportunities in hiring, promotion, transfer, compensation, benefits, and all other employment decisions. These opportunities and other conditions of employment are extended to qualified applicants and employees without regard to an individual's ancestry, race, color, religious creed, sex, pregnancy, genetic information, sexual orientation, gender, gender identity (including transgender) or expression, age, marital status, medical condition, mental or physical disability, national origin, citizenship/immigration status, military or veteran status, or any other protected status under applicable laws.
Pay:
$21.00 - $24.00 per hour People with a criminal record are encouraged to apply
Education:
Bachelor's (Preferred)
Experience:
procurements, supply chain logistics, or man.
operations:
5 years (Required) ERP systems and MRP planning tools: 2 years (Required) Manufacturing environment: 1 year (Preferred)
Work Location:
In person