Customer Outreach and Transition Specialist (60 Days Temp) Cambrian FMS Long Beach, CA Job Details Full-time $22 an hour 1 hour ago Qualifications Spanish English Data management Attention to detail Organizational skills Full Job Description About us: Cambrian FMS is a Financial Management Service (FMS) dedicated to empowering individuals with disabilities by supporting them in hiring their field employees, as well as allocating their state-funded budgets. This company is state-funded. With over 25 years of experience serving people with developmental disabilities in California, the organization provides high-quality customer service tailored to each client's needs. Duties We are seeking a highly dependable and organized individual to assist our Financial Management Service (FMS) agency during our platform transition. This transition involves moving our clients to a new platform that they will use to manage and access services. The individual in this role will help support clients throughout the transition by providing information, making outbound calls, and ensuring that required steps are completed. The primary focus of this role will be making outbound calls, communicating with clients and employees regarding our platform transition, maintaining accurate records, and keeping Excel spreadsheets and tracking systems up to date. The ideal candidate is comfortable speaking with people by phone, has strong organizational skills, pays close attention to detail, and can efficiently manage multiple follow-up tasks. Bilingual English/Spanish is strongly preferred.

Qualifications Strong Communication Skills:

Able to communicate clearly and professionally with clients and handle difficult or escalated situations calmly over the phone.

Organized & Detail-Oriented:

Comfortable managing data, maintaining spreadsheets, and keeping accurate records and follow-ups.

Positive & Professional Attitude:

Friendly, patient, dependable, and able to work well with internal and field workers. This temporary position offers a valuable opportunity to develop your skills in a supportive environment while making an immediate impact through dedicated service and precise data management. Ability to

Commute:

Long Beach, CA 90808 (Preferred)

Work Location:

In person

Pay:

$22.00 per hour Expected hours: 40.0 per week

Work Location:

In person