Customer Service Representative,Notary

Customer Service Representative,Notary

THE UPS STORE 7714

Madera, CA Job Details Part-time $18 - $19 an hour 2 days ago Benefits 401(k) matching Qualifications Customer records maintenance Record keeping Customer communication Customer service Upselling Managing clients in a customer support role Cross-selling Making change Desktop applications Customer support Certified Notary Public Productivity software Technical Proficiency Quality data entry Customer data entry Full Job Description Overview Join our dynamic team as a Customer Service Representative and become the vital link between our company and our valued clients! This energetic role offers an exciting opportunity to deliver exceptional customer You will engage with diverse customers, resolve inquiries, and foster positive relationships that drive client satisfaction and loyalty. If you thrive in a fast-paced environment, possess excellent communication skills, and are passionate about helping others, this position is perfect for you! Responsibilities Provide outstanding customer! Assist clients Notary Service (notary license required) Maintain accurate records of customer interactions through data entry and CRM (Customer Relationship Management) systems Collaborate with team members to share insights, troubleshoot technical issues, and improve service quality Analyze customer feedback to identify trends and suggest improvements for enhanced client experiences Requirements Multilingual abilities are highly desirable; fluency in English plus additional languages is a plus Prior experience in customer support Strong organizational skills with the ability to manage multiple tasks simultaneously Technical proficiency in Microsoft Office applications and general computer skills required for data entry and communication tools Excellent communication skills, including active listening and clear verbal expression Knowledge of sales techniques and client services strategies to upsell or cross-sell products when appropriate Ability to handle cash transactions accurately if required; attention to detail in typing and record keeping This role offers a rewarding opportunity to develop your skills while making a meaningful difference for our clients. We are committed to providing paid positions that support your professional growth in a vibrant, inclusive environment. If you're energetic, detail-oriented, and eager to deliver exceptional service from anywhere in the world, we want to hear from you!

Pay:

$18.00 - $19.00 per hour

Benefits:

401(k) matching Application Question(s): Must be able to work on weekends

Experience:

Customer service: 1 year (Required)

License/Certification:

Certified Notary Public (Required) Shift availability: Night Shift (Required) Day Shift (Required) Ability to

Commute:

Madera, CA 93636 (Required)

Work Location:

In person