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Service Advisor/ Customer Service
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Midas Manteca
Manteca, CA (In Person)
$57,200 Salary, Full-Time
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Job Description
Service Advisor/ Customer Service Midas Manteca Manteca, CA Job Details Full-time $900 - $1,300 a week 23 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Flexible schedule Paid sick time Qualifications Retail customer service procedures Team leadership Driver's License Mechanical knowledge
Full Job Description Benefits:
401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Training & development Vision insurance Employee discounts Flexible schedule Paid time off We are looking for a customer service representative to attract potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction in a retail store engaged in selling tires and related automotive parts and mechanical services. Responsibilities As a customer service representative you will meet sales goals and deliver world-class customer experience from beginning to end, you will identify customer needs and accurately gather client Information to coordinate service with technicians. Deliver exceptional customer service while listening and consulting customers Excellent phone skills driving sales and setting appointments for the store Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Work within a team environment while keeping in tune with our companies' vision, purpose, core values, and employee creed Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Overall cleanliness and organization of the store Other duties as assigned Qualifications A minimum of 2 years of sales or customer service experience General automotive knowledge Excellent customer service disposition Good communication skills Leadership ability Team orientation Ability to work a flexible retail schedule including weekends, evenings and holidays Valid driver's license What we offer You- 5 Day work week
- Great Work Environment
- Closed on Sundays
- Paid Vacation
- Sick Pay
- On Site Training