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iii Telecom Solutions
AT&T Client Success Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Client Service Representative / Associate
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Based on California data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$50,135 / year median in California
-6% projected decline
Job Description
AT&T Client Success Representative iii Telecom Solutions Menifee, CA Job Details Full-time $50,000 - $63,000 a year 1 day ago Benefits Opportunities for advancement Qualifications Customer communication Full Job Description III Telecom Solutions is looking for AT&T Client Success Representatives- APPLY TODAY! III Telecom Solutions is growing in Temecula, CA, and we're looking for friendly, motivated individuals to join our team as AT&T Client Success Representatives. Through our partnership with AT&T, we connect customers with reliable communication and connectivity solutions that support their everyday needs. In this exciting role, you'll take the time to understand each customer, explain available AT&T cellular devices and guide them through a simple and positive enrollment experience. You do not need previous telecommunications experience to succeed. We provide hands-on training, ongoing coaching, and the support needed to build confidence in customer service, account management, and sales. This is an excellent opportunity for someone seeking full-time employment, professional development, and a clear path for long-term advancement. What You'll Do as an AT&T Client Success Representative Engage directly with prospective customers throughout the Temecula community in a friendly, professional, and approachable manner Build rapport with customers and create a welcoming environment where they feel comfortable asking questions Learn about each customer's communication needs and recommend suitable AT&T cellphone products, services, and account options Clearly explain service features, current promotions, pricing, and the benefits of available AT&T connectivity solutions As an AT&TClient Success Representative, guide customers through the sales and enrollment process while ensuring all account information is accurate and complete Manage customer accounts from the initial consultation through activation and follow-up to support a positive experience Confidently answer customer questions and address concerns with patience, professionalism, and care Maintain organized customer records, enrollment documentation, and account updates in accordance with company and client standards Continue developing product knowledge, communication skills, and sales techniques through ongoing training and coaching What We're Looking For A friendly, customer-focused attitude and a genuine interest in helping people Strong verbal communication and active listening skills Confidence speaking with customers in a face-to-face environment The ability to understand customer needs and explain information clearly A dependable, professional, and goal-oriented approach to work Willingness to learn about new AT&T products, services, promotions, and sales strategies The ability to work both independently and as part of a supportive team Flexibility and adaptability in a fast-paced, customer-facing environment Why Join III Telecom Solutions?