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Stress Free Auto Care

Service Advisor

Career Insights for Automotive Customer Service Representative

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Based on California data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$60,768 / year median in California

+8% projected growth

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Job Description

Service Advisor Stress Free Auto Care - 3.1 Mission Viejo, CA Job Details $55,000 a year 22 hours ago Benefits Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Referral program Qualifications Sales Experience working in the automotive repair industry Typing Full Job Description Join the Team at
Stress-Free Auto Care:
Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience.
Our mission is simple:
make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.
Compensation:
$55,000 base +
Uncapped Commission Responsibilities:
Greet customers and document their concerns regarding vehicle repairs Advise customers on repair options and costs Consult with technicians to provide accurate service outcomes Inform customers about potential cost savings and warranty protections Manage service center scheduling and workflow efficiently Keep customers updated on service changes and vehicle readiness Assist customers in deciding on repair options Maintain facility cleanliness and organization
Requirements:
Typing speed of 40+ Words Per Minute Verifiable shop experience as Front Desk Sales/Advisor Sales/Management Eligibility to work in California Familiarity with repair and labor guides such as AllData or Mitchell products Knowledge of the B.A.R. Write it Right standards
Why Join Us:
Paid time off, health, dental, and vision insurance 401k with matching, referral program, and employee discounts Enhance your skills in customer service and automotive industry knowledge Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.