We are looking for a Project Assistant to support festival box office operations for a contract position based in Monterey, California. This role is ideal for someone who enjoys helping guests, working with ticketing technology, and handling payment transactions in a fast-paced public-facing setting. The selected candidate will assist with ticket sales for multiple event options, provide courteous service, and help ensure a smooth purchasing experience throughout each shift.

Responsibilities:

Sell event tickets directly to guests using a computerized box office platform. Guide visitors through available ticket choices and answer questions clearly and professionally. Process cashless transactions accurately using credit card payment systems. Maintain focus and accuracy while working within a high-volume customer service environment. Support daily box office operations by following established procedures and ticketing workflows. Use computer-based tools efficiently to complete transactions, review orders, and manage customer interactions. Deliver a welcoming experience for attendees at all times. Coordinate with onsite staff regarding shift logistics, break schedules, and operational needs. At least 1 year of relevant experience in customer service, ticketing, cashiering, or administrative support. Comfort using computer systems, including ticketing or point-of-sale platforms similar to Ticketmaster. Ability to process credit card payments with accuracy and attention to detail. Strong interpersonal skills and a detail-oriented, guest-focused attitude. Capability to stay organized and work effectively during busy event periods. Familiarity with Microsoft Office and general administrative software tools. Experience supporting timelines, schedules, or project-related tasks is helpful. Reliable communication skills and the ability to follow operational instructions onsite. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .