We are looking for a Project Assistant to support on-site ticket sales operations for a nonprofit event team in California. This Contract position is ideal for someone who enjoys helping guests, works confidently with computer-based sales systems, and can manage payment transactions accurately in a fast-paced box office setting. The role focuses on assisting visitors with ticket purchases for multiple festival options while delivering courteous, attentive service throughout each shift.

Responsibilities:

Process ticket purchases for festival guests through a computerized box office platform and guide customers through available ticket options. Handle cashless payment transactions with accuracy, including secure credit card processing and receipt support. Provide friendly, efficient customer service while answering questions and helping attendees complete their purchases efficiently. Navigate the ticketing system confidently to locate events, confirm selections, and complete sales without delays. Support daily box office operations by maintaining an organized workstation and following established procedures during assigned shifts. Coordinate effectively with team members and supervisors to keep lines moving and ensure a smooth guest experience. Follow scheduling, break, parking, and shuttle procedures as communicated for morning, mid, and night shifts. Assist with basic administrative and operational tasks such as scanning, documentation, and general project support as needed. At least 1 year of experience in customer-facing, administrative, ticketing, cashiering, or project support work. Comfort using computers and digital systems, with the ability to learn a ticketing platform similar to Ticketmaster. Experience processing credit card transactions accurately in a cashless environment. Strong customer service skills and a courteous, approachable demeanor when assisting the public. Ability to stay organized, manage timelines, and maintain accuracy during busy event periods. Working knowledge of Microsoft Office and general office technology. Reliable attendance and the flexibility to work assigned shifts in Monterey, California. Experience with project coordination, scheduling, scanning, or related operational support is a plus. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .