We are looking for a Project Assistant to support on-site ticket sales operations for a nonprofit event team in California. This Contract position is ideal for someone who enjoys helping guests, works confidently with computer-based sales systems, and can manage payment transactions accurately in a fast-paced box office setting. The role focuses on assisting visitors with ticket purchases for multiple festival options while delivering courteous, attentive service throughout each shift.

Responsibilities:

• Process ticket purchases for festival guests through a computerized box office platform and guide customers through available ticket options.
• Handle cashless payment transactions with accuracy, including secure credit card processing and receipt support.
• Provide friendly, efficient customer service while answering questions and helping attendees complete their purchases efficiently.
• Navigate the ticketing system confidently to locate events, confirm selections, and complete sales without delays.
• Support daily box office operations by maintaining an organized workstation and following established procedures during assigned shifts.
• Coordinate effectively with team members and supervisors to keep lines moving and ensure a smooth guest experience.
• Follow scheduling, break, parking, and shuttle procedures as communicated for morning, mid, and night shifts.
• Assist with basic administrative and operational tasks such as scanning, documentation, and general project support as needed.