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Arroyo Vista Veterinary Hospital

Full-time Veterinary Receptionist / Client Service Rep *Saturdays 8-1 required

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$50,135 / year median in California

-6% projected decline

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Job Description

Full-time Veterinary Receptionist / Client Service Rep
  • Saturdays 8-1 required Arroyo Vista Veterinary Hospital
  • 3.
3 Moorpark, CA Job Details Full-time From $20 an hour 6 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program 401(k) matching Employee discount Life insurance Qualifications Teamwork Animal hospital experience Medical scheduling Attention to detail Multi-line phone systems Full Job Description Full-Time Client Service Representative / Receptionist Arroyo Vista Veterinary Hospital is a busy, full-service small animal hospital in Moorpark, CA, and we are looking for a dependable, compassionate, and team-oriented Client Service Representative to join our front desk team full-time. Training will take place in August and the formal start date will be in September. Our reception team is the heart of our hospital. They help create a welcoming experience for clients and patients while keeping the day running smoothly in a fast-paced veterinary environment. We are looking for someone who genuinely enjoys helping people and animals, communicates confidently under pressure, and can successfully multitask during busy shifts. Applicants must be available for the following shifts
Mondays:
8:00AM
  • 6:00
PM Saturdays:
8:00 AM
  • 1:00 PM 2 other weekdays 8:00AM
  • 6:00PM We run on a 4-day work week
  • you will be scheduled 3, 9-hour week days and 1, 5-hour Saturday.
Schedules are the same each week and do not alternate. You will average about 32-35 hours per week and be considered a full-time employee and eligible for all benefits. Responsibilities include, but are not limited to: Answering multiple phone lines professionally and efficiently Scheduling appointments and helping manage daily hospital flow Greeting clients and checking patients in and out Processing payments, refill requests, insurance claims, and client communications Responding to emails and text messages promptly and professionally Differentiating between routine and urgent/emergency situations Communicating clearly with doctors, technicians, assistants, and clients Maintaining accurate records and entering information into the computer system Opening and closing the office independently when needed What We're Looking For The ideal candidate is: Friendly, professional, and compassionate Calm and organized in a fast-paced environment Comfortable multitasking while maintaining attention to detail A strong communicator with excellent customer service skills Dependable and able to work independently when needed Comfortable managing a high call volume and multiple competing priorities Qualifications Minimum 1 year of experience in a veterinary hospital required (Receptionist, Veterinary Assistant, or Veterinary Technician experience accepted) Strong computer, phone, email, and text communication skills Experience handling multiple tasks simultaneously in a busy environment Ability to stay professional and positive during stressful situationsPhysical Requirements Ability to lift up to 30 lbs with or without assistance Comfortable working around animal odors, noise, waste, and cleaning products Possible exposure to scratches, bites, and contagious illnesses inherent to veterinary medicine We are looking for someone who is adaptable, hardworking, kind, and excited to be part of a collaborative veterinary team that truly supports one another. We offer a generous benefits package which includes medical, dental, long and short term disability, vacation, 401K, uniforms, employee discounts and more. Please apply through Indeed messaging only. Please do not call or visit the hospital regarding this position, as phone and in-person inquiries cannot be accommodated.
Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Shift availability: Day Shift (Required) Ability to
Commute:
Moorpark, CA 93021 (Required) Ability to
Relocate:
Moorpark, CA 93021: Relocate before starting work (Required)
Work Location:
In person