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Arroyo Vista Veterinary Hospital

Part-time Veterinary Receptionist / Client Service Rep Saturdays 8-1 required

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$50,135 / year median in California

-6% projected decline

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Job Description

Part-Time Client Service Representative / Receptionist Arroyo Vista Veterinary Hospital - Moorpark, CA Arroyo Vista Veterinary Hospital is a busy, full-service small animal hospital in Moorpark, CA, and we are looking for a dependable, compassionate, and team-oriented Client Service Representative to join our front desk team part-time. Our reception team is the heart of our hospital. They help create a welcoming experience for clients and patients while keeping the day running smoothly in a fast-paced veterinary environment. We are looking for someone who genuinely enjoys helping people and animals, communicates confidently under pressure, and can successfully multitask during busy shifts. Schedule Requirements Applicants must be available for the following shifts
Saturdays:
8:00 AM - 1:00 PM Training will be on weekdays prior to starting on Saturdays Additional shifts may occasionally become available. Responsibilities Responsibilities include, but are not limited to: Answering multiple phone lines professionally and efficiently Scheduling appointments and helping manage daily hospital flow Greeting clients and checking patients in and out Processing payments, refill requests, insurance claims, and client communications Responding to emails and text messages promptly and professionally Differentiating between routine and urgent/emergency situations Communicating clearly with doctors, technicians, assistants, and clients Maintaining accurate records and entering information into the computer system Opening and closing the office independently when needed What We're Looking For The ideal candidate is: Friendly, professional, and compassionate Calm and organized in a fast-paced environment Comfortable multitasking while maintaining attention to detail A strong communicator with excellent customer service skills Dependable and able to work independently when needed Comfortable managing a high call volume and multiple competing priorities Qualifications Minimum 1 year of experience in a veterinary hospital required (Receptionist, Veterinary Assistant, or Veterinary Technician experience accepted) Strong computer, phone, email, and text communication skills Experience handling multiple tasks simultaneously in a busy environment Ability to stay professional and positive during stressful situationsPhysical Requirements Ability to lift up to 30 lbs with or without assistance Comfortable working around animal odors, noise, waste, and cleaning products Possible exposure to scratches, bites, and contagious illnesses inherent to veterinary medicine We are looking for someone who is adaptable, hardworking, kind, and excited to be part of a collaborative veterinary team that truly supports one another. How to Apply Please apply through Indeed messaging only. Please do not call or visit the hospital regarding this position, as phone and in-person inquiries cannot be accommodated.
Job Type:
Part-time Pay:
From $20.00 per hour
Benefits:
401(k) 401(k) matching Employee discount Shift availability: Day Shift (Required) Ability to
Commute:
Moorpark, CA 93021 (Required) Ability to
Relocate:
Moorpark, CA 93021: Relocate before starting work (Required)
Work Location:
In person