Insurance Customer Service Representative Abel Duran-Farmers Insurance Agency Moreno Valley, CA Job Details Full-time $36,000 - $55,000 a year 21 hours ago Benefits Opportunities for advancement Flexible schedule Qualifications Insurance needs analysis Managing customer accounts Insurance products customer support Phone communication Insurance policy presentations Client inquiry handling Post-sales issue resolution Insurance issue resolution Property & Casualty License Coordinating with insurance clients Phone canvassing Initial Contact (sales skills) Property casualty insurance Prospecting Post-sales relationship building Client acquisition Multi-line phone systems Appointment scheduling Insurance sales Sending lead generation communications Customer interaction during outreach Communication skills Sales follow-up Marketing Entry level Under 1 year Full Job Description Job Overview The Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. Looking for a confident and highly motivated individual that's interested in a great sales opportunity. Uncapped earnings with future long term career advancement available. As an entry level appointment setter/lead generator at you will make outbound calls to generate appointments and market insurance products or services. Apply today to start your path to a new sales or service career today! Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance. Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. Base salary based on experience.

Salary Range:

$36,000.00 - $55,000.00 per year Benefits Annual Base Salary + Bonus Opportunities Flexible Schedule Mon-Fri Schedule Hands on Training Career Growth Opportunities Requirements Excellent Communication/interpersonal skills. Must have ability to multi-task. A Property & Casualty license is preferred but will train good individual. Great Customer Service Skills. Strong communication skills, both oral and written. Driven and goal-oriented individual. Responsibilities Solicits for new business via telephone, networking, and other lead sources. Process customer policy change requests. Return all phone messages promptly. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Presents and explains insurance policy options based upon prospective client needs and their personal goals. Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe. About Us We are a premier agency specializing in Auto, Home, Life and Business insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.