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Coast Veterinary Clinic

Veterinary Client Service Representative

Career Insights for Client Service Representative / Associate

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$50,135 / year median in California

-6% projected decline

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Job Description

Do you want to make a positive impact on the lives of pets and their human companions? Are you a people person? Then you may be who we are looking for to join our team at Coast Veterinary Clinic in Morro Bay! We are a fast-paced, well-established, expanding, fun-loving small animal hospital located on the Central Coast of California seeking an outgoing, highly motivated, full time Client Service Representative with exceptional people skills to join our growing team. Candidates must possess excellent communication skills and client relations abilities, while possessing precise attention to detail. This position requires at least 1 year of reception work, with veterinary hospital experience preferred. Responsibilities include, but are not limited to, client and patient interaction, veterinary practice software and Microsoft Office skills, appointment scheduling, exemplary communication skills, processing prescription orders within the veterinary clinic and out to pharmacies, and communication of key information to doctors and staff. A strong willingness to continually learn while ensuring hospital standards of care are being met is an absolute must. We offer a competitive wage based on experience, as well as a generous benefit package. Current hours of operation are Monday through Friday from 7:30am to 5:30pm with no after-hours emergency shifts. We are currently closed weekends. However, in the future there may be a need to work rotating Saturday shifts. If you have experience in the veterinary profession, love working with people and animals, and enjoy an energized environment where you can utilize your talents with our clients and make a difference, then please send a resume for review.
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
client service representative: 1 year (Preferred)
Work Location:
In person