Customer Service Representative

Customer Service Representative Infinium Murrieta, CA Job Details Full-time $20 - $25 an hour 3 days ago Benefits Dental insurance Paid time off Vision insurance Retirement plan Qualifications Google Workspace Email customer support Phone communication Managing clients in a customer support role Manufacturing facility experience Attention to detail Problem-solving B2B Computer skills Productivity software Email support Client interaction via phone calls Full Job Description Temp-to-Hire | On-site |

Temecula, CA Pay Range:

$20-$25/hour, depending on experience

Position Overview:

Seeking a professional and customer-focused account coordinator to serve as the primary contact for customer accounts. This person will provide a high-touch customer experience, keep customers informed on order status, and help ensure smooth communication from order placement through delivery.

Job Duties & Responsibilities:

Serve as the primary point of contact for customer accounts. Respond to customer inquiries by phone and email in a professional, timely manner. Provide order status updates, lead times, delay notifications, and shipment information. Coordinate with internal teams to help resolve customer issues and keep orders moving. Maintain accurate customer records, order updates, and account notes. Support general administrative tasks related to customer service and account follow-up.

Required Skills:

Strong customer service and communication skills. Comfortable speaking with customers by phone and email. Organized, detail-oriented, and dependable with follow-through. Proficient in Google Workspace. Able to work well in a small-team environment.

Experience:

2+ years of customer service, account coordination, or client-facing experience is required. Manufacturing, distribution, or B2B experience is a plus, but not required.

Pay:

$20.00 - $25.00 per hour

Benefits:

Dental insurance Paid time off Retirement plan Vision insurance

Work Location:

In person