5 Star Cleaners is looking for a positive, energetic, and professional Customer Service Representative to join our elite team in Oakland . We serve a high-end clientele where image and excellence are the keys to our success. If you are a proactive team player who thrives in a fast-paced environment and takes pride in a polished, professional appearance, we want to hear from you.
Key Responsibilities Client Relations:
Provide a premium service experience for customers during order drop-offs and pick-ups.
Order Management:
Efficiently tag, assemble, and process garments to ensure orders are ready for daily deadlines.
Operational Excellence:
Maintain a clean, organized workspace and manage numerous tasks simultaneously without sacrificing quality.
Communication:
Handle telephone inquiries with professional manners and enthusiasm.
Requirements Experience:
Previous customer service representative experience is a must.
Professional Image:
Neat, clean, well-dressed, and well-groomed is a must. Our image is the key to our success, so we hire only the best.
Skills:
Strong people skills, excellence in telephone manners, and a desire to be part of a team working toward a common goal. Good typing and computer skills are required.
Mindset:
Ability to manage numerous tasks simultaneously in a fast-paced operation.
Schedule Type:
Rotating Schedule (Includes the ability to open, close, and work weekends)