Hospitality Company Seeks Operations Assistant & Client Services Coordinator Hot Corner LLC Oakland, CA Job Details Full-time $27 - $32 an hour 7 hours ago Benefits Health insurance Paid time off Vision insurance Qualifications Computer operation Google Workspace Teamwork Microsoft Excel Microsoft Outlook Phone communication Computer literacy Administrative experience Documentation tools Organizational skills Editing Quality data entry Time management Office experience Client interaction via phone calls Full Job Description Overview Join our dynamic hospitality team as an Operations Assistant & Client Services Coordinator! We are a growing catering company with 3 brands under our belt looking for our next rockstar to help take us to the next level. This vibrant role offers the opportunity to streamline office operations, deliver exceptional customer service, and support client relationships with enthusiasm and professionalism. You'll be the backbone of our administrative functions, ensuring smooth daily workflows while providing top-tier support to clients and team members alike. If you thrive in a fast-paced environment, possess excellent organizational skills, and enjoy multitasking with a positive attitude, this position is perfect for you! Responsibilities ommunicating with our existing client base in a timely and professional manner Confirming details for new events and orders Updating shipping schedules in accordance with production timelines Adjusting order details (quantities, names, addresses, etc.) and communicating changes to relevant internal and external parties Organizing, printing, and compiling office and production materials while remaining aligned with the production team's workflow Maintaining organization and inventory of office and production supplies Assisting with the processing of shipping labels via ShipStation Utilizing internal systems and tools (Google Workspace, Airtable, ShipStation, Excel, Canva, Total Party Planner) to: Maintain and update SOPs Support internal databases Ensure continuity of shipping and logistics processes Reference pricing, logistics, and rudimentary design elements as needed Assisting with production as necessary to maintain shipping schedules, including: Building and packing orders Verifying purveyor deliveries against order manifests Ability to work on your feet for extended periods and safely lift and carry up to 50 pounds as required Supporting marketing and communications efforts by organizing marketing materials and assisting with social media and LinkedIn content to align with ongoing operations and events. Assisting with Catering Business Needs and Events Requirements Proven office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite and Google Workspace (Word, Excel, Outlook) and computer literacy across various platforms Experience with Ship station, Total Party Planner, Air Table, Woo Commerece a plus Excellent phone etiquette and communication skills; Strong data entry skills combined with proofreading capabilities to ensure accuracy in all documentation Demonstrated time management skills to prioritize tasks efficiently in a busy environment Previous experience in catering, customer service, administrative roles preferred; Start from the ground up where your organizational prowess and customer service talents make a real impact! We're dedicated to fostering an energetic workplace that values growth, collaboration, and excellence.
Pay:
$27.00 - $32.00 per hour Expected hours: 40.0 per week