A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Customer Service Representative - Consistent Full Time Schedule Blackstone Gaming, LLC - 3.1 Oceanside, CA Job Details Full-time $20.50 - $23.50 an hour 2 hours ago Benefits Paid training AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Training program Customer service Driver's License Attention to detail Performing background checks
Full Job Description Work Location:
Inside Oceans 11 Casino in
Oceanside, CA Position:
Full-Time We're Hiring — And We'll Train You Blackstone Gaming is looking for dependable, professional people who take their work seriously. We don't need you to know anything about card games. We need you to show up on time, carry yourself well, pay attention to detail, and treat people with respect. Starting pay is $20 - $23.50/hr. Comprehensive benefits. Company-paid licensing. Real advancement opportunities. We'll handle the rest. What the Job Actually Is You'll be seated at a live card game table — games like Blackjack, Baccarat, and UTH — as an active participant who helps keep games properly running. Your job is to follow established game rules and seating rotations, monitor table activity, work alongside the dealer, and flag anything irregular. It's a focused, low-physical-labor position in a professional, fast-paced environment. No lifting, no running around — just sharp attention, consistency, and composure. Think of it as a floor operations role where your presence and professionalism are the job. Compensation & Benefits $20.00-$23.50/hr depending on shift — above market from day one Merit-based pay increases — performance drives your growth
Comprehensive Benefits Package:
Medical, dental, and vision insurance, paid time off, sick leave, company paid group life insurance, AD&D Insurance, and Long-Term Disability Insurance Company-paid state and local licensing Consistent scheduling with stable, predictable start times Who Succeeds Here Our best hires come from environments where standards matter — like banks, credit unions, higher-end retail, customer-facing hospitality, or any workplace where showing up professionally and doing things right is simply expected. You don't need a resume full of gaming experience. You need a track record of reliability and professionalism.
You must:
Be 21 or older Hold a valid California ID or Driver's License Be available for nights, weekends, and holidays Be able to pass a DOJ background check for state licensure Be willing to complete a paid pre-employment training program Be comfortable with a drug screening and credit check Why People Stay at BSG We promote from within — consistently. This role is a genuine entry point into a stable career, not a dead-end position. Many of our floor supervisors and leads started right where you'd be starting. Pay increases are merit-based, meaning your work ethic directly determines your trajectory. The licensing we pay for on your behalf is also a portable, state-recognized credential — it has real value beyond this job. Immediate Openings — Apply Today By providing your contact information you consent to Blackstone Gaming reaching out via call or text regarding your application. Blackstone Gaming is an Equal Opportunity Employer. We consider all qualified applicants, including those with criminal histories, in accordance with the California Fair Chance Act. Problem gambling? Call 1-800-GAMBLER.
Job Type:
Full-time Pay:
$20.50 - $23.50 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance People with a criminal record are encouraged to apply Application Question(s): Do you have a valid
CA ID/ CA
Drivers License? Do you meet the minimum age requirement of 21+ to work in a California Card Room? Have you ever worked or been employed in the Casino Industry in any capacity? If yes, which casino and what position? Will you be able to pass a DOJ background check?
Please note:
A felony is an automatic disqualifier, other criminal history may impact eligibility. Please see the link below for more info.
http:
//www.cgcc.ca.gov/?pageID=faqs&pageName=About%20Us Are you available to work weekends? If you were to work an 8 hour shift, what is the latest time you can work until? Are there specific hours you need to work in order to reliably commute to the job location? When was the last time you worked an overnight/graveyard shift? (What was your shift?) Ability to
