Customer Service Sales Support York Employment - 4.5 Ontario, CA Job Details $20 - $23 an hour 22 hours ago Qualifications Customer support Typing Productivity software Full Job Description Customer Service /
Sales Support Location:
Corona ,
CA Schedule:
Monday-Friday, 7:00 AM-3:30 PM (schedule may vary slightly)
Pay:
20-23hr doe We are seeking an experienced Customer Service / Sales Representative to provide excellent customer support while assisting with sales growth. This position will manage customer inquiries and orders, resolve issues, coordinate with internal departments, and conduct outbound calls to develop new business. Key Responsibilities Respond to customer inquiries by phone, email, and online portals Prepare quotes and process sales orders Provide order updates and follow up with customers Resolve customer concerns professionally and efficiently Coordinate with Manufacturing, Planning, Quality, and other departments Maintain accurate customer and order records Build and maintain strong customer relationships Conduct cold and warm calls to support sales growth Meet individual and team sales goals Maintain required daily call volume Identify opportunities to improve customer satisfaction Qualifications 3+ years of customer service experience; industry experience preferred Strong verbal and written communication skills Proficient with Microsoft Office ERP experience preferred Minimum typing speed of 30 WPM Strong organization and attention to detail Ability to follow written and verbal instructions You should be proficient in: Customer Service Inside Sales manfucturing quotes