Representative Customer Service

The role will be focused on supporting the Electonic Invoicing Specialist on all tasks related to electronic invoicing with particular attention to process flow, adjustments of errors, archiving. Key Activities & Accountabilities

• Process flow and related procedures
• Support Electonic Invoicing Specialist on mapping process flow
• Identify potential flow issues and escalate
• Daily monitoring of errors (from Oracle to EDICOM, from EDICOM to SDI) and of SDI invoices rejection
• Management and adjustment of errors and of SDI invoices rejection
• Maintain relations with CS for error management
• Archiving
• Coordinate with EDICOM for the correct e-archiving of invoices (AR and AP)
• Coordinate as needed to ensure that documents are properly archived
• Other
• Support Electronic Invoicong Specialist on reporting, communication and daily activities related to the electronic invoicing.

Pay rate will not be below any applicable local minimum wage rates. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer

• M/F/Veteran/Disability.