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Mochiholic Mochi Donuts

Weekend Team Cream

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Weekend Team Cream Mochiholic Mochi Donuts Pleasanton, CA Job Details Part-time From $17.33 an hour 15 hours ago Benefits Paid training Flexible schedule Qualifications Food service closing procedures Venue beverage service Customer communication Maintaining an organized workspace Café experience Food service opening procedures Food service workstation cleanliness In-person customer service Store opening procedures Coffee shop experience Cleaning messes in dining areas Communication skills Entry level Full Job Description Please Read Before Applying Evening weekday availability is a BIG plus! Resume must include your personal email address — applications without it will be automatically rejected. We're looking for long-term team members (6+ months commitment) who want to grow with us.
Preferred hours:
Around 15 hours per week.
Hourly Pay:
$17.33-$18.25 (include tips, based on experience) Applicants must be 18 or older. We are not accepting high school applicants at this time. (This role requires weekday morning shifts and long-term availability that typically do not align with high school schedules.) Responsibilities Prepare and serve mochi donuts and drinks with attention to detail and consistency Maintain clean, organized, and hygienic prep and service areas Provide friendly, professional customer service Support daily café operations, including opening and closing tasks Work efficiently during busy hours while maintaining accuracy and composure Qualifications Prior experience in cafés, boba, or dessert shops is a plus Reliable, punctual, and able to work independently and as part of a team Strong communication skills and a professional, mature attitude Able to lift up to 30 lbs and stand for extended periods
Pay:
From $17.33 per hour
Benefits:
Flexible schedule Paid training
Work Location:
In person