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Continental Agency, Inc.

Ocean Import Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Ocean Import Customer Service Continental Agency, Inc. - 3.5 Pomona, CA Job Details Full-time $23.50 - $28.50 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Full Job Description Job description: Unipac Shipping and Continental Agency is one of the largest and most reputable logistics providers in the world when it comes to ocean and air freight forwarding, customs brokerage, warehousing, and distribution services. We want team players who are passionate about building and maintaining relationships with customers and have a strong commitment to exceeding expectations. Join us and achieve your career goals in a collaborative and professional environment. Job Duties (Ocean Import Customer Service): Process incoming and outgoing shipments Communicate with customers while providing exceptional customer service Request quotations for shipments, schedule trucking deliveries Keep accurate shipment records Perform other duties as needed and directed by management. Required Experience (Ocean Import Customer Service): Experience in international freight forwarding, warehousing and distribution, and/or customs clearance is a plus but not required. Training will be provided. Required Language (Ocean Import Customer Service): Read, write, and speak English fluently. Bi-lingual in any second language is a plus. Benefits Package (Ocean Import Customer Service): Medical, dental, vision and life insurance | 401(k) with employer match | Personal days, sick days, and vacation days | Annual Bonus | Complimentary yoga classes | Electric car charging stations About the
Company :
Established in 1985, Unipac Shipping and Continental Agency is a full service logistics company specializing in ocean, air, and inland transportation, warehousing and distribution, as well as project and exhibition cargo. We currently have offices in California, New York, Missouri, China and the United Kingdom.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
freight forwarding or customs brokerage: 1 year (Preferred)
Language:
any Asian languages (Preferred)
Work Location:
In person
Job Type:
Full-time Pay:
$23.50 - $28.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): How many years of Logistics, Import or Customs Brokerage experience do you have? Do you speak any Asian language(s)?
Work Location:
In person