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Suez Water Technologies & Solutions

Field Service Representative-Water Technologies

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Field Service Representative-Water Technologies Suez Water Technologies & Solutions life insurance, vision insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k) United States, California, Richmond Sep 03, 2026

Company Description Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description Job Summary:

As a Dispatchable Field Service Representative, you'll be on the front lines providing operations andmaintenance expertise on water treatment systems for our customers from one of a variety ofindustries. This mission critical role involves working on a variety of technologies including, mediafiltration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, andultrafiltration (UF).

Key Characteristics:

Conduct maintenance and calibration activities

Consult with customer management and operation teams

Excellent mechanical know how and problem-solving skills

Ensure contract compliance of volume and quality specifications

Operate, monitor, and optimize equipment performance

Duties & Responsibilities:

Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, aircompressors, ejectors, process pumps, blowers, and instrumentation

Create and maintain site paperwork, and provide customers with detailed technical summariesof work performed

Maintain inventory of spare parts and adequate supply of chemicals and replacement parts

Monitor and maintain chemical injection systems

Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, inaddition to various other site-specific testing requirements

Review customer plant installations and compare against WTS reference drawings (P&IDs,

Other duties as assigned

Qualifications Knowledge, Skills & Abilities:

Demonstrated ability to work independently and remotely with project teams

Excellent mechanical know-how and problem-solving skills

Provide customers with informal training around operation and maintenance of their system

Education & Experience Required:

High School Diploma / GED / Home School Certification OR international equivalent 2+years' experience of service/maintenance or equivalent in an industrial environment

Valid Driver's License

Must be able to travel frequently

Preferred:

Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate inInstrumentation Working Conditions Ability to travel within the region as needed

Additional Information We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Pay and Benefits:
  • The salary rangeis$30.68 - $36.50/hour andis tied to the market for similarly benchmarked roles
  • Medical, Dental, and Vision Insurance Starting Day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan - 3% default contribution plus matching!
  • Flexible Spending and Health Saving Accounts
  • AD&D Insurance
  • Disability Insurance
  • Tuition Reimbursement

•Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

•Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.