Customer Service Associate

THOMPSON BUILDING MATERIALS - 4.0

Ripon, CA Job Details Full-time $20 - $22 an hour 23 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Bilingual Multitasking Client inquiry handling Attention to detail Organizational skills Customer support Cash handling Full Job Description Job Summary We are seeking a dynamic and energetic Customer Service Associate/Cashier to join our team! In this role, you will be the frontline employee for our company, delivering exceptional support and service to our valued customers. Your enthusiasm, communication skills, and problem-solving abilities will help create positive experiences that foster loyalty and satisfaction. Whether assisting customers via phone, email, or in person, you'll play a vital role in ensuring every interaction is professional, friendly, and solution-oriented. This paid position offers an exciting opportunity to develop your skills in customer support, sales, and client relations within a vibrant team environment. Responsibilities Respond promptly and professionally to customer inquiries through phone calls, emails Provide accurate information regarding products, services, and account details while maintaining excellent phone etiquette Assist customers with troubleshooting issues and resolving complaints efficiently and courteously Process orders, and data entry Strong communication skills—both written and verbal—in English; bilingual skills are a plus Excellent organizational skills with attention to detail in data entry and record keeping Demonstrated ability to handle customer service problems with patience, empathy, and professionalism Ability to manage multiple tasks efficiently while maintaining high-quality service standards Accuracy in cash handling

Pay:

$20.00 - $22.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person