Technical Support

Bilingual Spanish Speakers - Power Your Career in Clean Energy Our client is hiring a Technical Support Subject Matter Expert to support customers using advanced solar and energy products. If you're fluent in Spanish and English and thrive in a fast-paced, call center environment, this is your opportunity to break into (or grow within) the booming clean energy industry. ?? What You'll Do Handle inbound technical support calls (troubleshooting solar & energy systems) Deliver clear, professional support in Spanish & English Resolve customer issues and ensure full satisfaction Manage multiple cases while maintaining fast response times Process RMAs and document all interactions Identify trends and escalate complex issues ? What You Need Fluent Spanish (required - speak, read, write) 2+ years in technical support / call center environment Strong multitasking and problem-solving skills Excellent communication and typing skills Ability to stay calm under pressure in high-volume environments Plus (not required): Solar or electrical experience Knowledge of NEC or energy systems Why This Role? Competitive hourly pay Build in-demand technical skills Long-term contract opportunity with growth potential Apply Now If you're bilingual Spanish and live near Roseville, CA, this role is built for you. Join us and help support the future of clean energy! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.