Account Manager AW Collision - 1.0 San Carlos, CA Job Details Full-time $25 - $30 an hour 4 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Computer operation Teamwork Interpersonal skills Experience working in the automotive repair industry Attention to detail Customer relationship management Computer skills Account management Full Job Description AW Collision is seeking an experienced professional with a background in collision repair and exceptional customer service skills to join our team. As an Account Manager, you will be responsible for managing collision repairs referred by dealerships, providing accurate estimates, and maintaining strong dealer relationships. The ideal candidate is detail-oriented, capable of multitasking, and committed to delivering outstanding customer service.

Role Summary:

The Account Manger is responsible for capturing & facilitating collision repairs referred by the dealership, providing accurate estimates for customers, and maintaining strong dealer relationships. This role requires a detail-oriented individual who can multitask effectively and provide excellent customer service.

Some duties and responsibilities are:

Generate New Business :

Prospect within the independent customer and dealer market to secure new business opportunities.

Estimate Generation :

Write preliminary collision repair estimates for customers.

Dealer Relationship Management :

Maintain and grow dealer relationships by acting as a liaison between AW Collision and customers/dealers.

Customer Service :

Provide exceptional customer service, ensuring customers are informed about vehicle repair status and services.

Insurance Coordination :

Contact insurance companies to verify coverage for repairs.

Vehicle & Customer Management :

Handle customer files, vehicles, and assist with vehicle drop-off and pick-up, including documentation, photographing vehicles, preparing paperwork, and arranging transportation.

Purchase Order Collection :

Collect purchase orders for warranty/internal work completed for dealers.

Required Skills:

Collision Repair Shop Experience :

A strong background in collision repair is essential.

Sales Experience :

Prior sales experience required.

Multitasking Ability :

Capable of working under pressure while managing multiple tasks efficiently.

Communication Skills :

Strong verbal and written communication skills.

Team Player :

Able to work independently as well as part of a team.

Positive Attitude :

Punctual, professional, and customer-focused.

Computer Literacy :

Proficient in using web-based software and familiar with industry-standard tools.

Knowledge of Industry Software :

Experience CCC One is preferred.

Benefits:

Competitive wages Paid vacation Health, Dental, and Vision Insurance 401k Plan Why Choose Us?

Strong Reputation :

AW Collision is known for its high-quality work, integrity, and commitment to customer satisfaction.

Career Growth Opportunities :

We believe in investing in our employees and offering opportunities for career advancement within the company.

Supportive Work Environment :

Join a team that values collaboration, positivity, and open communication.

Competitive Compensation :

We offer competitive wages, paid vacation, and comprehensive health benefits, including dental and vision coverage.

Work-Life Balance :

With our flexible work environment and benefits, we strive to ensure a healthy work-life balance for our employees. 401k

Plan :

We provide a 401k plan to help you plan for the future. We appreciate the time and effort that all applicants put into applying for this position. Only those who meet the required qualifications will be contacted via email or phone. Thank you for your interest in AW Collision!

Job Type:

Full-time Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person