Job Summary Under general supervision, provide support for clients and staff in the Janice K Hobbs UC Davis Veterinary Center

• Southern California by serving as the first point of contact; provide medical records support, schedule appointments, collect payments for services; enter patient charges. Schedule appointment follow ups and performs daily appointment reminders. Apply By Date 9/23/2026 at 11:59pm Qualifications Minimum Qualifications
• For full consideration, applicants are encouraged to upload license and/or certification if required of the position No Minimum Education required.

Reception experience to answer phones, take accurate messages and assist clients. Experience with billing, cashiering and client services. Interpersonal communication and customer services skills to clearly and effectively interact with individuals of varying ages, cultural backgrounds, perspectives to secure and/or provide information to clarify situations, resolve problems, make referrals, and interact with the general public in a helpful and positive manner. Customer service focused, able to offer a good experience to clients that may be under stress due to patient condition. Preferred Qualifications Experience using various programs and software for word processing, spreadsheets, scheduling, entry and retrieval of medical records, and database management programs. Experience working in a veterinary or medical environment. Knowledge of animal anatomy, and medical terminology to provide general information and make the appropriate referrals. This includes knowledge base for small animals and large animals. Knowledge of Procedures affecting services, clients, and confidentiality of records/client information. Knowledge of Ezyvet. Key Responsibilities 65%

• Scheduling/ Admissions 30%
• Discharge 5%
• Medical Records Department Overview The University of California, Davis School of Veterinary Medicine is expanding its veterinary specialty hospital in Southern California.

The VMC-SC is a San Diego satellite specialty referral and 24-hour emergency hospital. This will expand the SVM's role in Southern California while providing clients and referring veterinarians with the highest level of customer care. Net income from this practice (which will be staffed by leading non-academic boarded specialists in surgery, internal medicine, critical care, and other specialties) will support the School of Veterinary Medicine's mission. This off-site clinical presence will also enable UC Davis to reach a broader base of clients and supporters and leverage the clinical, teaching, and research excellence at the UC Davis Veterinary Medical Teaching Hospital in Davis, California. The facility will be a $30+M self-supporting enterprise critical to the School of Veterinary Medicine mission.

POSITION INFORMATION

Salary or Pay Range:

$26.72/hr.

• $37.

85/hr.

Salary Frequency:

Hourly Salary Grade:

STEPS UC

Job Title:

BLANK AST 2 UC

Job Code:

004723

Number of Positions:

6

Appointment Type:

Staff:

Career Percentage of Time:

100% Fixed Shift (Work Schedule): Monday

• Friday (8am-5pm)

Location:

San Diego, CA Union Representation:

CX-Clerical/Admin Benefits Eligible:

Yes This position is 100% on-site Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees . High quality and low-cost medical plans to choose from to fit your family's needs UC pays for dental and vision coverage for you and your family Retirement plans for eligible employees including Pension and other Retirement Saving Plans Supplemental insurance offered including additional life , short/long term disability , pet insurance , legal coverage , accident, critical illness and hospital indemnity Pregnancy and Parental Leave , Family & Medical Leave , Adoption Assistance and Pay for Family Care and Bonding for eligible employees Lactation Support Program and Family Care discounts and resources Employee Well-being resources and programming to support thriving in all aspects of employee's lives On-site Employee Assistance Program including access to free mental health services Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees Access to free professional development courses and learning opportunities for personal and professional growth Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees Physical Demands Standing

• Occasional Up to 3 Hours Walking
• Occasional Up to 3 Hours Sitting
• Frequent 3 to 6 Hours Lifting/Carrying 0-25 Lbs
• Occasional Up to 3 Hours Lifting/Carrying 26-50 lbs
• Never 0 Hours Lifting/Carrying over 50 lbs
• Never 0 Hours Pushing/Pulling 0-25 Lbs
• Occasional Up to 3 Hours Pushing/Pulling 26-50 lbs
• Never 0 Hours Pushing/Pulling over 50 lbs
• Never 0 Hours Bending/Stooping
• Occasional Up to 3 Hours Squatting/Kneeling
• Occasional Up to 3 Hours Twisting
• Occasional Up to 3 Hours Climbing (e.g., stairs or ladders)
• Never 0 Hours Reaching overhead
• Occasional Up to 3 Hours Keyboard use/repetitive motion
• Continuous 6 to 8+ Hours Environmental Demands Chemicals, dust, gases, or fumes
• Never 0 Hours Loud noise levels
• Occasional Up to 3 Hours Marked changes in humidity or temperature
• Never 0 Hours Microwave/Radiation
• Never 0 Hours Operating motor vehicles and/or equipment
• Never 0 Hours Extreme Temperatures
• Never 0 Hours Uneven Surfaces or Elevations
• Never 0 Hours Mental Demands Sustained attention and concentration
• Frequent 3 to 6 Hours Complex problem solving/reasoning
• Occasional Up to 3 Hours Ability to organize & prioritize
• Frequent 3 to 6 Hours Communication skills
• Continuous 6 to 8+ Hours Numerical skills
• Occasional Up to 3 Hours Constant Interaction
• Frequent 3 to 6 Hours Customer/Patient Contact
• Continuous 6 to 8+ Hours Multiple Concurrent Tasks
• Frequent 3 to 6 Hours Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014.

Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. May require working with or around areas with sick animals, hazardous materials, and/or infectious diseases, and distraught clients. Work variable hours and occasional overtime to meet operational needs. Work in other related areas on an as needed basis. Special Requirements

• Please contact your recruiter with questions regarding which activities apply by position This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. A Culture of Opportunity and Belonging At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together. As you consider joining UC Davis, we invite you to explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks

Job ID:

88739