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Insight Global
Loss Mitigation Intake Coordinator
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on California data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$56,840 / year median in California
+13% projected growth
Job Description
Job Description The Loss Mitigation Intake Coordinator plays an important role in the organization by performing a number of administrative tasks directly related to the company's Loss Mitigation functions. The role is primarily responsible for managing the initial intake process for customers seeking loss mitigation assistance. This role involves gathering and reviewing financial documents, supporting documentation, and written or verbal applications in assessing customer eligibility for various loss mitigation programs and determining application completion for customers in financial distress. The coordinator conducts timely, accurate, and compliant reviews of files by investor guidelines and National Servicing Standards. The coordinator will work closely with the Loss Mitigation team and support the more experienced staff in various duties to ensure a smooth and efficient process for the department as well as for customers. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review
To learn more about how we collect, keep, and process your private information, please review
Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements- 1-2 years in customer service
- experience answering emails
- high school diploma
- mortgage background
Benefits
- Dental Insurance