Office Administrative Assistant -

Order Entry & Customer Service Location:

San Marcos Schedule:

Full-time, in-office Starting pay: $23- $25 per hour, depending on experience We're a growing cookie manufacturer looking for a reliable, organized Office Administrative Assistant to join our team! This role focuses on entering customer orders, keeping information accurate in QuickBooks Online (data entry only), and supporting daily office operations, with printing labels and working with a small team at our San Marcos office location. We have a thorough, structured training program to help you succeed. We'll teach you step by step how to enter orders, and support our shipping and office processes. You'll have clear instructions, hands-on practice, and support as you learn. You don't need previous experience in logistics, accounting, or our software systems. We're looking for someone who is dependable, pays attention to details, asks questions, and is ready to learn, we can teach you the rest! What you'll do: Enter and update customer orders and related information in QuickBooks Online and our order systems like Monday.com Review orders for accuracy, including quantities, customer information, and shipping details. Print and organize orders for production and fulfillment. Communicate order details and updates with our office, production, fulfillment, and sales teams. Answer customer calls and emails, help with order questions, and direct issues to the appropriate team member. Maintain organized files and records. Help with office supplies, scheduling, and other administrative tasks as needed. What we're looking for: Strong attention to detail and accurate data entry skills. Good organization, time management, and follow-through. Comfort using computers, Microsoft Excel, Word, and email. Ability to learn new software and follow established processes. Customer service experience in an office or retail environment. Clear, professional verbal and written communication in English. A friendly, dependable team member who takes responsibility for their work. Ability to manage several tasks and adjust priorities during busy periods. Helpful, but not required: QuickBooks Online experience. Order entry or administrative experience. Familiarity with Shopify Spanish language skills. You do not need a logistics or accounting background to apply.

Peak-season availability:

Our busiest seasons include Valentine's Day, Mother's Day, Thanksgiving, and Christmas. Schedule flexibility and overtime are required during these peak periods. To apply, please submit your resume and bring a copy to your interview.

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Employee discount Health insurance Vision insurance

Experience:

Customer service: 1 year (Required)

Language:

Spanish (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

San Marcos, CA 92078 (Required) Ability to

Relocate:

San Marcos, CA 92078: Relocate before starting work (Required)

Work Location:

In person