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TFC Credit Corporation

Customer Service Rep

Career Insights for Customer Service Representative (General)

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Based on California data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,494 / year median in California

-9% projected decline

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Job Description

Customer Service Rep 2.5 2.5 out of 5 stars 2010 Crow Canyon Place, San Ramon, CA 94583 $16
  • $18 an hour
  • Full-time TFC Credit Corporation 4 reviews $16
  • $18 an hour
  • Full-time Full Time Customer Service position available.
Should be a self-starter with excellent communications & organizational skills. This is not a call center environment. If you are goal oriented, optimistic and works well in a team environment then come join our growing office in San Ramon, as there are opportunities for advancement. Company offers Health Insurance, Holiday Pay, Paid Vacation, 401K and Profit Sharing.
Responsibilities:
Contact consumers regarding debt payments Answer incoming calls Use computer systems to handle and manage accounts
Experience:
General computer knowledge Customer Service experience Skills and abilities: Ability to articulate clear, concise instructions and responses Ability to remain calm in stressful situations Time management skills
Job Type:
Full-time Pay:
$16.00
  • $18.
00 per hour
Benefits:
401(k) Health insurance Paid time off
Shift:
8 hour shift Day shift Evening shift Ability to
Commute:
San Ramon, CA 94583 (Preferred) Ability to
Relocate:
San Ramon, CA 94583: Relocate before starting work (Preferred)
Work Location:
In person