Customer Experience Representative AppleOne - 3.8 Santa Barbara, CA Job Details Temporary $19 - $23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Vision insurance Paid sick time Qualifications Customer records maintenance Managing customer accounts Email customer support Customer returns handling Account maintenance Phone communication Customer order taking Client inquiry handling Filing Client file management Order issue resolution Handling account queries Email support Entry level Client interaction via phone calls Customer data entry Full Job Description Job Summary We are seeking a Customer Experience Representative for a full-time contract opportunity in Santa Barbara, CA. This role is ideal for a friendly, professional, and service-focused candidate who enjoys helping customers, solving problems, and keeping daily operations running smoothly. As a Customer Experience Representative, you will support customers through phone, email, and in-person communication while assisting with orders, account updates, issue resolution, and documentation. This opportunity offers a positive team environment, supportive leadership, and the chance to build valuable customer service, administrative, and client care experience in a fast-paced professional setting. Key Responsibilities Provide excellent customer service through phone, email, and face-to-face interactions. Respond to customer inquiries, resolve concerns, and follow up in a timely and professional manner. Process orders, returns, account updates, and related customer requests accurately. Maintain detailed customer records, notes, and documentation in internal systems. Coordinate with internal departments to support customer satisfaction and service quality. Assist with general administrative and office support tasks as needed.

Compensation and Benefits Pay:

$19.00 to $23.00 per hour, depending on experience.

Schedule:

Full-time.

Job Type:

Contract/Temporary.

Location:

Santa Barbara, CA. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1125