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Customer Support
Customer Service Representative
Santa Barbara, CA

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Hertz

Customer Welcome Specialist

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Job Description

Customer Welcome Specialist Hertz - 3.2 Santa Barbara, CA Job Details Full-time $18.50 an hour 17 hours ago Benefits Travel reimbursement Profit sharing Stock options Paid parental leave Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Adoption assistance Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Customer communication Full Job Description Be the Friendly Face That Starts Every Great Customer Experience Do you enjoy meeting new people and helping others? Are you looking for a role where your personality, positive attitude, and customer service skills can make a real impact? Join Hertz as a Customer Service Greeter and become the first point of contact for customers beginning their journey. As a Customer Service Greeter, you'll create memorable first impressions by welcoming customers, providing assistance, answering questions, and ensuring every interaction reflects the world-class service Hertz is known for. Why You'll Love Working at
Hertz:
Starting Pay:
$18.50 per
Hour Additional Earning Opportunities:
Bonus eligible. Profit sharing eligible. Stock and stock option opportunities where applicable.
Outstanding Paid Time Off:
Vacation accrual starting at 1.25 days per month. 4 floating holidays. 9 paid company holidays.
Travel Benefits:
Up to 40% off standard Hertz rental rates.
Growth Opportunities:
Build valuable customer service experience with a global industry leader. Develop skills that can lead to future career advancement.
What You'll Do:
As a Customer Service Greeter, you'll help create a welcoming and seamless experience by: Greeting customers and providing a warm, professional welcome. Answering questions about vehicles, rental services, and location amenities. Providing directions and assistance as needed. Helping customers navigate their rental experience. Building positive relationships through outstanding service. Creating a customer-focused environment that leaves a lasting impression.
What We're Looking For:
Exceptional communication and interpersonal skills. Positive, friendly, and professional attitude. Strong customer service mindset. Ability to build rapport and connect with people from diverse backgrounds. Team-oriented with a willingness to help wherever needed. Reliable, energetic, and motivated personality. Strong verbal and written communication skills. Comprehensive Benefits Package Eligible employees may receive access to: Medical, Dental, and Vision Insurance. 401(k) with Company Match. Company-Paid Life Insurance. Paid Parental Leave and Adoption Assistance. Employee Assistance Program for employees and their families. Educational Reimbursement Programs. Pet, Legal, and Identity Protection Coverage Options.
Discounts on:
Theme Parks. Fitness Memberships. Travel and Entertainment. Retail Purchases. Employee Rental Car Discounts. Start Every Customer Journey on the Right Note. At Hertz, every great customer experience begins with a friendly welcome. If you're someone who enjoys helping people, creating positive interactions, and representing a trusted global brand, this is your opportunity to make a difference every day. Apply today and become the welcoming face of Hertz while building a rewarding career in customer service.

Benefits

  • Paid Time Off (PTO)
  • Floating Holidays
  • Financial Aid/Assistance
  • 401(k) Plans