Description We are looking for a Customer Service Representative to support day-to-day lot operations in California. This is a Contract position for someone who enjoys helping customers, keeping busy environments organized, and guiding team activity with confidence. The role blends front-line service, traffic coordination, and on-site oversight to create a safe, orderly, and positive experience for visitors and staff.

Responsibilities:

• Oversee daily lot activity by coordinating attendants, observing vehicle movement, and helping maintain an orderly environment.
• Welcome customers with attention to detail, provide clear directions, and respond to questions with a service-focused approach.
• Guide parking flow for arriving and departing vehicles to reduce congestion and support efficient lot operations.
• Reinforce safety expectations and company procedures to help maintain a secure setting for customers, staff, and vehicles.
• Address customer issues quickly and effectively, working to resolve concerns while preserving a positive experience.
• Inspect lot conditions and equipment regularly, and report maintenance needs or safety concerns in a timely manner.
• Support onboarding and day-to-day guidance for new team members to encourage consistent service standards.
• Track operational details such as lot usage and staff attendance, ensuring records are accurate and up to date. Requirements
• Demonstrated experience delivering strong customer service in a fast-paced environment.
• Clear verbal communication skills with the ability to assist customers and coordinate with team members effectively.
• Prior experience in a lead or supervisory capacity is preferred.
• Strong organizational skills and the ability to manage multiple priorities throughout the day.
• Sound judgment and problem-solving ability when responding to operational or customer-related issues.
• Dependable attendance, punctuality, and the ability to work both independently and collaboratively.
• Ability to stand, walk, and work outdoors for extended periods.
• Ability to lift up to 25 pounds when needed.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .