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David Electric

Dispatcher - Customer Service

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Job Description

Job Overview We are an electrical service company, seeking a dedicated and detail-oriented Dispatcher to join our dynamic team. This role is essential in providing exceptional service to our clients, ensuring their needs are met efficiently and effectively. The ideal candidate will possess strong communication skills and a solid understanding of logistics and transportation management systems. The ideal dispatcher will have experience in working with House Call Pro. We are a growing company and are looking for people to grow with us. Duties Respond to customer inquiries via phone systems, ensuring clarity and professionalism in all communications. Perform data entry tasks accurately, maintaining up-to-date records in our systems. Collaborate with team members to resolve customer issues promptly and effectively. Maintain a positive relationship with clients by providing timely updates on their inquiries and requests. Qualifications Strong communication skills, both verbal and written, with the ability to convey information clearly. Experience or familiarity with logistics and transportation management is preferred. Excellent data entry skills with attention to detail. Ability to work collaboratively within a team environment while also being self-motivated. Previous experience in customer service or related fields is advantageous but not mandatory.
Job Type:
Full-time Pay:
$20.00 - $50.00 per hour
Experience:
Dispatching:
1 year (Required)
Language:
English (Required) Ability to
Commute:
Valencia, CA 91354 (Required)
Work Location:
In person