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The Transmission Exchange Inc

Transmission Technician

Career Insights for Automotive Customer Service Representative

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Based on California data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$60,768 / year median in California

+8% projected growth

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Job Description

  • Automotive Technician - Requirements
  • ASE•certification required.
  • More than
  • 3 years of experience
  • in transmission rebuilding and automotive mechanical work.
  • Must be
  • bilingual (English/Spanish)
  • .
    • Experience with and familiarity with
    • ALLDATA
    • software.
    • Ability to perform
    • diagnostics and troubleshoot
    • using state-of-the-art computerized scanning equipment.
    • Excellent
    • customer service and customer care
    • skills.
    • Experience as a
    • Service Writer
    • will be considered an advantage.
    Pay:
    $25.00 - $35.00 per hour Expected hours: 40.0 per week
    Work Location:
    In person