Overview We are seeking a motivated and enthusiastic Retail Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers while ensuring a smooth and efficient retail experience. The ideal candidate will have a passion for customer service, strong communication skills, and the ability to handle various retail tasks effectively. Responsibilities Provide outstanding customer service by greeting customers, assisting with inquiries, and resolving any issues. Operate the Point of Sale (POS) system efficiently for transactions, including cashiering and cash handling. Demonstrate product knowledge through engaging product demos to enhance customer experience. Assist in merchandising and stocking shelves to maintain an organized and appealing store environment. Utilize retail math skills to manage inventory levels and assist with stock management. Upsell products by understanding customer needs and recommending additional items. Maintain effective phone etiquette when handling customer calls or inquiries. Supervise junior staff as needed, providing guidance and support in daily operations. Ensure compliance with company policies and procedures while maintaining a clean and safe work environment. Experience Previous experience in retail sales or customer service is preferred. Familiarity with grocery store operations is a plus. Bilingual candidates are encouraged to apply to better serve our diverse customer base. Strong basic math skills for accurate cash handling and transaction processing. Excellent communication skills, both verbal and written, to interact effectively with customers and team members. Experience in supervising staff or leading teams is beneficial but not mandatory. Join us in delivering exceptional service while growing your career in the retail industry!

Job Type:

Part-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) matching Employee discount Flexible schedule

Work Location:

In person