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Confidential

Client Service Associate

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Job Description

Client Service Associate Confidential Stockton, CA Job Details Full-time $58,000 - $65,000 a year 18 hours ago Benefits Profit sharing Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off 401(k) 4% Match Employee assistance program Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Multitasking Phone communication Filing Bachelor's degree Attention to detail Financial services Associate's degree Account management
Professionalism Full Job Description Summary:
We are a Registered Investment Advisory Firm (RIA) who support affluent clients with financial planning, wealth management and advisory services. We are seeking a highly organized and client-focused Client Service Associate to assist our Financial Advisors with the opening and maintenance of client accounts along with other administrative support duties. Join our team to make a significant impact in the financial services industry.
Responsibilities & Duties:
Ability to deliver outstanding customer experience Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once Perform clerical functions related to opening client accounts and ongoing account maintenance Work with the Financial Advisors and clients to obtain required documents based upon the type of account established. Assist with transition of assets from other custodians through the ACAT system Respond to client inquires via phone and email Process RMD's throughout the year, add or update tax withholdings Facilitate rollovers by having conference calls with the client's and the 401(k) company Schedule appointments for the FAs Add notes into the CRM system to document client interactions Maintain and update tasks in the CRM Prepare various forms for DocuSign and client meetings Handle client related requests (i.e. requesting check books, address changes, etc.). Provide reports and other information to FAs, as requested. Perform various administrative duties (i.e., typing, filing, answer phones, mailing documents/letters, etc.) and other duties and projects as assigned by the
FA Qualifications:
Experience in financial services, wealth management, OR a related client service role. Strong interpersonal and communication skills—able to represent the firm's professionalism and care to high-net-worth clients. Detail-oriented with the ability to manage multiple interactions simultaneously. Comfortable in a supporting role focused on execution and follow-through. Proficiency with CRM tools, email communication, and Microsoft Excel. Understands the importance of confidentiality and sensitivity in high-net-worth environments. An interest in process improvement to boost efficiency
Job Type:
Full-time Pay:
$58,000.00 - $65,000.00 per year
Benefits:
401(k) 401(k) 4% Match 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance
Compensation Package:
Bonus opportunities Profit sharing Ability to
Commute:
Stockton, CA 95207 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Other Retirement and Savings