Customer Service / Sales RepresentativeJob Summary We are seeking an energetic and motivated Customer Service / Sales Representative to join our dynamic team at Distributor Training Center (DTC). In this role, you will interact directly with residential customers, providing exceptional customer support while demonstrating and selling the Avalir Platinum Series maintenance system and supporting the sales process. Your enthusiasm, organizational skills, communication abilities, and customer-service skills will help create positive experiences, build customer relationships, and contribute to sales growth.

Compensation:

$3,000 per month base salary + commission.

Employment Type:

Independent Contractor / Self-Employed.

Work Setting:

In-person, face-to-face with residential customers. The position involves conducting product demonstrations and presentations with prospective customers and assisting customers with their product needs. This paid position offers an opportunity to develop sales and customer service skills in a fast-paced environment. What You'll Do Greet customers warmly in person, ensuring a positive first impression. Conduct product presentations and demonstrations of the Avalir Platinum Series maintenance system for prospective residential customers. Explain the features, benefits, and uses of the Avalir Platinum Series and answer customer questions. Provide comprehensive customer support by addressing inquiries, resolving issues, and offering tailored solutions to customers' cleaning and maintenance needs. Assist customers with product information, sales transactions, and service requests using company systems. Maintain accurate records of customer interactions, sales activities, and client information. Support sales initiatives by identifying customer needs, recommending appropriate solutions, following up on leads, and assisting customers through the sales process. Build and maintain positive relationships with residential customers through professional communication and follow-up. Assist with product demonstration setup, breakdown, and equipment handling as needed. Maintain cleanliness and organization of equipment and materials used during customer presentations. Manage cash-handling responsibilities accurately during transactions while ensuring compliance with company policies. Contribute to a positive team environment and daily production goals. Typical Day A typical day may include preparing equipment and materials, meeting with residential customers in person, conducting product demonstrations and presentations, explaining product features and benefits, answering customer questions, identifying customer needs, recommending solutions, assisting with sales transactions, following up with customers or leads, completing customer records, and maintaining presentation equipment. Qualifications Multilingual abilities are highly valued to serve diverse customer bases effectively. Experience in sales or customer support environments is desirable. Strong general computer skills. Excellent communication skills in English; bilingual capabilities are a significant advantage. Demonstrated ability to handle customer service problems with patience and strong problem-solving skills. Experience maintaining detailed records. Familiarity with communication and customer-service best practices. Organizational skills to manage multiple tasks efficiently in a fast-paced setting. Previous experience in cash handling and client services is beneficial but not mandatory. Comfortable communicating with customers in person and conducting product presentations or demonstrations. Willingness to learn sales techniques, product information, and customer-engagement skills.

Compensation & Employment Base Salary:

$3,000 per month + commission.

Employment Classification:

Independent Contractor / Self-Employed. This position includes a $3,000 monthly base salary in addition to commission opportunities based on sales performance.

Work Location Work Location:

In person.

Customer Interaction:

Face-to-face with residential customers, including in-home product presentations and demonstrations as applicable to scheduled customer appointments. Why Join Us Join us to be part of a vibrant team dedicated to delivering outstanding customer service while developing your career in sales, customer communication, and professional development. $3,000 monthly base salary + commission Paid position Opportunity to develop sales and customer-service skills Fast-paced team environment Professional development opportunities Supportive team culture

Pay:

$3,000.00 per month

Benefits:

Professional development assistance Referral program Application Question(s): Can you start immediately or do you have to give notice? Can you work evenings and weekends? Do you have reliable transportation to and from work?

Work Location:

In person