Ready for More Responsibility? Lumora Industries , we believe professional growth comes from being willing to learn, contribute, and take on new challenges. Our team works directly with customers and communities to represent telecommunications services through face-to-face engagement. We value teamwork, accountability, communication, and people who are ready to keep improving. We're looking for a Customer Support Associate who wants to develop more than just customer-facing skills. You'll gain experience supporting daily team activities, working with customers, learning campaign operations, and building the communication skills needed to take on greater responsibility. What You'll Be Doing as a Customer Support Associate Represent the TruConnect campaign professionally during face-to-face customer interactions. Learn campaign products, services, and messaging to confidently support customer conversations. Help monitor daily activities, customer engagement, and team progress. Support teammates by answering questions, sharing feedback, and reinforcing customer service standards. Work with leadership to review goals, campaign performance, and areas for improvement. Maintain accurate customer and campaign information while following established procedures. Participate in team meetings, coaching, and development activities. What We're Looking For in a Customer Support Associate Strong communication and interpersonal skills. Comfortable working directly with customers and team members. Positive, dependable, and professional approach to work. Willingness to learn, accept feedback, and take initiative. Ability to stay organized while balancing individual and team responsibilities. High school diploma or GED required; bachelor's degree is a plus. What You Can Build Hands-on experience in customer engagement and team support. Stronger communication, organization, and leadership skills. Experience working with a telecommunications campaign. Greater confidence handling customer and team interactions. Opportunities to take on additional responsibilities as your skills develop. Take the Next Step If you're ready to move beyond an entry-level role and start developing real team skills , we'd like to hear from you. Apply today for the Customer Support Associate position with Lumora Industries.

Pay:

$55,000.00 - $65,000.00 per year

Benefits:

401(k)

Work Location:

In person