Customer Order Management Specialist $20-$23

Location:

Temecula, CA Schedule:

Monday to Friday, 7.30am to 4.30pm, Temp to

Hire Position Overview:

We have an exciting opportunity for an experienced Customer Order Management Specialist for a Manufacturing company in Temecula. Reporting to the Customer Service Manager, the role will assist customers in the selection of products, order processing, quote creation, and maintaining customer information. This role requires excellent phone skills and dedication to providing exceptional levels of service. Job Duties Accurately process sales orders, create quotes, confirm orders & freight estimates. Maintain familiarity with product range, use questioning to assist Customers with product choice. May travel off-site to attend trade shows and exhibitions. Issue RMA numbers from Technical Department, follow up to ensure issues are resolved. Building strong client relationships to maintain existing business and acquire new customers Collaborate with internal departments to ensure they fulfill customer requests Conduct phone and email surveys for Sales and Marketing, record in CRM and MRP system. Requirements of This Position 3-5 years Customer Order Processing and client account service experience. Manufacturing Industry experience, working in an office environment Excellent phone skills, professional polished demeanor, customer service skills Proficiency in MS Office Suite, experience using ERP or MRP software experience a plus! Drug Screen and Background check required Please reply with resume, contact number and email, urgently hiring! Thank you

Pay:

$20.00 - $23.00 per hour

Benefits:

Dental insurance Health insurance

Work Location:

In person